TWO CATERING TEAMS TAKE UNIT OF THE YEAR TITLE JULY 07
For the first time in its history to date, Charlton House has split its ‘Unit of the Year Award’ title, a reflection of the company’s continued growth and success. The catering team at Xansa in Birmingham was named ‘Chef Managed Unit of the Year, while the catering team at T-Mobile in Sunderland was named the ‘Managed Unit of the Year’ at Charlton House’s annual conference held at Wokefield Park in Berkshire on Saturday, 23rd June 2007.
Each team received an engraved cup, £1,000 spending money and a bottle of champagne for their outstanding levels of food and service.
When announcing the winner, Tim Jones, co-founder and chairman and of Charlton House, said: “ When it came to the short-list stage, we were looking at the performance and progress of each unit over the past year in terms of client relationships, the quality of food served, business development and initiatives all within the strict confines of the contract. Both scored high in all categories”.
The contracts were singled out for the award from 135 other Charlton House staff restaurants nationwide after receiving the highest score in a Charlton House Quality & Standards audit and very high Mystery Shopper ratings. Tim Jones also visited each restaurant to see it operating first-hand. As well as meeting with clients to review performance and satisfaction levels, he had an unannounced meal in each of the short-listed restaurants.
Charlton House gained the Xansa staff catering contract in Birmingham in July 2000. Since then, the business has been extended to include six other Xansa sites nationwide. The independent caterer gained the T-Mobile staff catering contract in Sunderland in 2005 as part of a group deal across T-Mobile six sites nationwide.
For the first time in its history to date, Charlton House has split its ‘Unit of the Year Award’ title |
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Unit Manager of the year
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