Investor in People
Charlton House has been accredited with an “Investor in People” status since 1997 and in 2011 was awarded “Gold Champion status Investors in People”, the highest accolade available within the Investors in People programme.
Held by Charlton House’s parent company CH&Co alone in contract catering, the achievement of Gold Champion Recognition is awarded to just 1.2% of recognised organisations across all industries.
In 2011 the IIP assessor was particularly impressed with the TUPE process and the recruitment and induction of new employees and how each person is developed and mentored from the outset.
He said: "Every person in the business has a clear understanding of the company’s values and can talk about them with confidence and a real understanding of the part they play. What is all the more impressive is that Charlton House has achieved Gold Standard so soon after a major restructuring".
In an industry with a typically high turnover in lower grade staff positions we ensure every member of staff has a development plan and periodic appraisals. As a result we have an excellent track record for maintaining mutually beneficial turnover levels.