• The service that Charlton House offers is always Distinctly Different!

  • Put the right ingredients into talented hands and magic happens

  • A healthy balance to food and finances

  • Passion and pride you can taste

  • “My only regret is that we did not choose Charlton House the first time”


It all began in 1991, when Robyn Jones had a vision that would revolutionise the world of contract catering. Armed only with her passion and creativity, a little bit of office space at home (and the razor-sharp business brain of her husband, Tim!) she embarked on a mission to save the working nation from lacklustre dining.

Fast-forward 23 years, and Charlton House is one of the UK’s leading names in workplace dining, with more than 3000 employees. We have earned a reputation for excellence in food, value and service and are known for our commitment to responsible business; we take good care of our customers, our people and the environment that we operate in.

Robyn was proud recipient of the OBE in 2011 for services to the hospitality industry. Her very first operational employee, Caroline Fry, is still with Charlton House today, using her experience and expertise to lead us as CEO! And Paul Honey, who joined the team back in 2000, has worked his way through the ranks to become Managing Director. These days, Caroline and Paul are very much at the heart of Charlton House. Along with Robyn and Tim, they remain proactively involved in the business, maintaining the ‘family’ style that still defines us today.

Our service is all based around the customer experience. We cover all aspects of contract catering, from nutritious breakfasts to sustaining lunches, cosy coffee breaks to high-end hospitality. We tailor our solutions to meet the specific needs of our clients, designing food concepts and brand identities that appeal to each customer-group we serve. Our proven track record of getting this just right shows we have the insight needed to determine the best way of supporting your objectives and delighting your employees!

This unique concept underpins our approach to food across the entire spectrum of our service. It reflects our commitment to providing delicious, healthy options at every meal and always cooking our food using the healthiest methods. We work closely with renowned nutritionist, Amanda Ursell to ensure the credibility of our nutritional principles and the accuracy of our dedicated website. The site provides hints, tips, recipes and food-facts for our employees and customers, in support of a healthier lifestyle.

Not all contract caterers are made to the same recipe! We have a few special features that really stand out, collectively defining who we are and why we are DISTINCTLY DIFFERENT…


A creative chef is never a bored chef, so we empower ours to use their imaginations, take charge of their kitchens and keep their culinary muscles well-exercised. The result is inspired, creative food and motivated people that continually bring something new to the table! What’s more, no-one understands a customer demographic like the team that serves them each and every day. This means that our menus are unique and innovative, and perfectly in-tune with the specific tastes, needs and nuances on site.

Dig in and find out more about what we’ve been cooking up this week….

010 L and G Kingswood

Fresh Ideas